Privacy Policy
Last Updated: June 2026
Knockout Plumbing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
Information You Voluntarily Provide
When you contact us through our website, phone number, or contact forms, we may collect:
- Name
- Phone number
- Email address
- Service address
- Details about your plumbing issue
- Any information you choose to provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
- Referring website information
- General geographic location
This information helps us understand how visitors use our website and improve our services.
2. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google.
Google Analytics may collect information regarding:
- Website traffic
- Visitor behavior
- Device information
- Pages viewed
- Time spent on pages
Google Analytics uses cookies and similar technologies to collect data.
For more information about how Google processes data, please visit:
You may opt out of Google Analytics by using Google’s browser opt-out tools.
3. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website performance
- Understand visitor behavior
- Enhance user experience
Most browsers allow you to disable or manage cookies through browser settings.
4. How We Use Information
We may use collected information to:
- Respond to inquiries
- Schedule services
- Provide estimates
- Communicate with customers
- Improve website functionality
- Monitor website performance
- Analyze website traffic
- Protect website security
We do not sell personal information to third parties.
5. Information Sharing
We may share information with trusted service providers when necessary to operate our business, including:
- Website hosting providers
- Analytics providers
- Business communication tools
- Legal or regulatory authorities when required by law
We do not sell customer information.
6. Data Security
We take reasonable measures to protect information submitted through our website. However, no internet transmission or electronic storage method is completely secure.
While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as reasonably necessary for:
- Customer service purposes
- Business operations
- Legal compliance
- Recordkeeping requirements
Information may be deleted when no longer needed.
8. California Privacy Rights
California residents may have certain rights regarding personal information under applicable California privacy laws.
These rights may include:
- Requesting information about collected personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal information, subject to legal exceptions
To submit a privacy-related request, please contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Children’s Privacy
This website is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Knockout Plumbing
Phone: (310) 493-0348
Website: https://knockoutplumbing.org